Returns

We will refund the full purchase price provided the item is in original condition and;

  • The item still has original packaging & tags attached
  • The item must not have been worn, used or washed

The item must be returned within 14 working days.

If you are unable to return the product in store you must allocate a tracking number to the item when it is shipped back. Shipping is at your own cost unless the item is faulty.

We do not accept returns on custom/special orders.

If the item is faulty, we will meet our obligations under the consumer guarantees act.

Please do not hesitate to contact us regarding returns.

Contact form

Or get in touch via email or phone

equestrianbarn@xtra.co.nz

03 578 8914