Returns

We will refund the full purchase price provided the item is in original condition and;

  • The item still has original packaging & tags attached
  • The item must not have been worn, used or washed

The item must be returned within 14 working days.

You must allocate a tracking number to the item when it is shipped back. Shipping is at your own cost unless the item is faulty.

We do not accept returns on custom/special orders.

CLEARANCE ITEMS are final. No Returns or Exchanges

If the item is faulty, we will meet our obligations under the consumer guarantees act. Unless it is a faulty item in Clearance

Please do not hesitate to contact us regarding returns.

Contact form

Or get in touch via email or phone

equestrianbarn@xtra.co.nz

03 578 8914