Returns
We will refund the full purchase price provided the item is in original condition and;
- The item still has original packaging & tags attached
- The item must not have been worn, used or washed
The item must be returned within 14 working days.
You must allocate a tracking number to the item when it is shipped back. Shipping is at your own cost unless the item is faulty.
We do not accept returns on custom/special orders.
CLEARANCE ITEMS are final. No Returns or Exchanges
If the item is faulty, we will meet our obligations under the consumer guarantees act. Unless it is a faulty item in Clearance
Please do not hesitate to contact us regarding returns.
Contact form
Or get in touch via email or phone
equestrianbarn@xtra.co.nz
03 578 8914